77j7 Privacy Policy — How We Handle Your Personal Data

2. Introduction and Scope

This Privacy Policy ("Policy") describes how 77j7 ("we", "us", "the Platform") collects, uses, stores, shares, and protects the personal data of players and visitors ("you", "your") who access the 77j7 platform at 77j7.ws. This Policy applies to all personal data processed in connection with your use of 77j7, including registration, account management, deposits and withdrawals, game activity, sports betting, and customer support interactions.

By registering a 77j7 account or using the 77j7 platform in any way, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 77j7 platform. This Policy should be read together with the 77j7 Terms & Conditions, which are incorporated by reference.

3. How We Collect Your Data

77j7 collects personal data through three primary means: data you provide directly, data generated automatically by your use of the platform, and data received from third-party payment service providers. We do not purchase personal data from data brokers or third-party marketing lists.

Data You Provide Directly

When you register a 77j7 account, you provide us with the following information, all of which is required to create and operate your account:

• Your full legal name, as it appears on your national identity card or passport.
• Your Bangladesh mobile phone number, which serves as your primary account identifier and is used for bKash, Nagad, and Rocket payment linkage.
• Your date of birth, which we verify to confirm that you meet the 21+ age requirement.
• A password of your choice, which is stored in encrypted form and is never visible to 77j7 staff.
• Identity verification documents (such as a copy of your NID card, passport, or driving licence) if KYC verification is triggered for your account.

Data Collected Automatically

When you use the 77j7 platform — whether browsing, playing games, placing bets, or contacting support — the following data is collected automatically by our systems:

• Your IP address and approximate geographic location (city-level, not precise GPS coordinates). This is used for fraud prevention and to identify players accessing from restricted jurisdictions.
• Device information including device model, operating system version, browser type and version, screen resolution, and mobile network carrier. This data helps 77j7 optimise the platform for the mobile devices used across Bangladesh.
• Session logs including login and logout timestamps, pages visited, games launched, bets placed, and customer support chat transcripts where applicable.

4. How We Use Your Data

77j7 processes your personal data only for specific, documented purposes. We do not use your data in ways that are incompatible with the purposes stated in this Policy. The following are the purposes for which we process your personal data:

• Account creation and management: to register your account, verify your identity, process deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, and Rocket, and provide you with access to all 77j7 platform features.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access. We use automated systems and human review to monitor for suspicious patterns.
• Responsible gaming: to monitor play patterns that may indicate problem gambling behaviour, to enforce deposit and loss limits you have set, and to implement self-exclusion requests. 77j7 is committed to ensuring gaming remains a form of entertainment for players aged 21 and above.
• Platform improvement: to analyse aggregate, anonymised usage data to improve game performance, fix technical issues, and optimise the 77j7 mobile experience for players using Android and iOS devices across Bangladesh.
• Customer support: to respond to your enquiries, resolve complaints, investigate disputed transactions, and provide assistance with account access, game issues, and payment queries.

5. Data Sharing and Third Parties

77j7 does not sell, rent, or trade your personal data. We share personal data with third parties only where necessary for the operation of the platform, for legal compliance, or for the protection of 77j7 and its players. The categories of third parties with whom we share data are set out below.

Payment Service Providers

To process deposits and withdrawals, 77j7 shares your mobile wallet identifier (bKash number, Nagad number, or Rocket number) and transaction details with the relevant payment provider. This sharing is limited to what is strictly necessary to execute the payment transaction and is governed by each provider's own terms and privacy policy.

Game Technology Providers

Games on the 77j7 platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these studios, limited session data (such as bet amount and game outcome) is shared with the provider for the purpose of game operation, dispute resolution, and RNG certification compliance. These providers are contractually required to handle this data in accordance with applicable privacy standards and are not permitted to use it for any other purpose.

Legal and Regulatory Authorities

77j7 will disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required by applicable law, where disclosure is necessary to comply with a legal obligation, or where 77j7 reasonably believes that disclosure is necessary to prevent fraud, money laundering, or serious harm to a person. 77j7 will, where legally permitted, notify affected players of such disclosure.

6. Data Retention

77j7 retains personal data only for as long as necessary for the purposes set out in this Policy, or as required by applicable legal or regulatory obligations. The table below summarises our standard retention periods by data category. After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

Account Data Retention

Account-level identity and contact data is retained for the lifetime of your active 77j7 account, plus a further period of five (5) years following account closure. This extended retention period is required for anti-money laundering compliance and potential dispute resolution. After five years from account closure, identity and contact data is permanently deleted unless a specific legal hold is in place.

Transaction and Gaming Data Retention

Financial transaction records (deposits, withdrawals, and game betting history) are retained for a minimum of seven (7) years from the date of each transaction, in accordance with standard financial record-keeping requirements. This data is retained in a secure, access-controlled environment and is only accessible to authorised 77j7 compliance and finance staff.

7. Cookies and Tracking Technologies

77j7 uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file placed on your device when you visit 77j7. The following categories of cookies are used:

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players use 77j7, which games are most popular, and where technical issues occur. Analytics data is aggregated and anonymised before analysis. You may opt out of analytics cookies via your browser settings.
• Preference cookies: used to remember your platform preferences such as your language setting, last visited game category, and notification preferences, so you do not have to reconfigure them on each visit.
• Anti-fraud and security cookies: used to detect unusual login patterns, identify device fingerprints for fraud prevention, and protect your account against session hijacking and cross-site request forgery (CSRF) attacks.
• You can control and delete cookies through your browser settings. Disabling essential cookies will prevent the 77j7 platform from functioning correctly. Disabling analytics or preference cookies will not affect your ability to play games, deposit, or withdraw.

8. Data Security

77j7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. While no online platform can guarantee absolute security, 77j7 maintains industry-standard protections appropriate to the sensitivity of the data we process.

Technical Measures

All data transmitted between your device and 77j7 servers is protected by TLS/SSL encryption. Account passwords are stored using one-way cryptographic hashing — plain-text passwords are never stored. Financial data is encrypted at rest using industry-standard encryption. Access to production systems containing personal data is restricted to authorised personnel only, using multi-factor authentication and role-based access controls.

Organisational Measures

77j7 staff who have access to personal data are subject to confidentiality obligations and receive regular data protection training. Access to personal data is granted on a need-to-know basis only. 77j7 conducts periodic security reviews of its systems and processes. In the event of a personal data breach that poses a risk to affected players, 77j7 will notify affected individuals as soon as practicable.

9. Your Rights Over Your Personal Data

You have the following rights with respect to the personal data that 77j7 holds about you. To exercise any of these rights, contact 77j7 support at [email protected] with your registered Bangladesh mobile number and a description of your request. 77j7 will respond within 30 days.

• Right of access: you may request a copy of the personal data 77j7 holds about you, together with information about how it is being used and with whom it has been shared.
• Right to rectification: if any personal data 77j7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: you may request that 77j7 delete your personal data. This right is subject to legal retention requirements — 77j7 cannot delete data that it is legally required to retain (such as financial transaction records). Where erasure is possible, 77j7 will confirm deletion within 30 days.
• Right to restrict processing: you may request that 77j7 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being investigated.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You also have the right to object to processing based on legitimate interests, subject to 77j7's overriding legitimate grounds.
• Right to data portability: you may request a copy of the personal data you provided to 77j7 in a structured, commonly used, machine-readable format, which you may transmit to another service provider.

10. Children and Minors

The 77j7 platform is strictly for persons aged 21 and above. 77j7 does not knowingly collect or process the personal data of persons under the age of 21. If 77j7 becomes aware that it has collected personal data from a person under 21 without verifiable parental or guardian consent, it will delete that data as quickly as practicable and permanently close the associated account.

Parental Guidance

If you are a parent or guardian and you believe that a person under 21 has registered an account with 77j7 using false information about their age, please contact 77j7 support immediately at [email protected]. We take underage gambling extremely seriously and will investigate and act on all such reports promptly.

Parental Control Tools

77j7 recommends that parents and guardians use device-level parental controls and mobile network parental filters offered by Bangladeshi carriers including Grameenphone, Banglalink, Robi, Airtel, and Teletalk to prevent minors from accessing online gaming platforms. Age verification at registration is a platform-level control; device-level parental controls provide an additional layer of protection.

11. Changes to This Privacy Policy

77j7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes to this Policy, we will notify registered players by SMS to their registered Bangladesh mobile number at least seven (7) days before the changes take effect. The updated Policy will always be accessible at 77j7.ws/privacy-policy. Your continued use of the 77j7 platform after the effective date of an updated Policy constitutes your acceptance of the revised terms.

12. Cross-Border Data Transfers

77j7 operates servers and uses service providers that may be located outside of Bangladesh. Where personal data is transferred outside Bangladesh to third-party game providers or technology partners, 77j7 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to protect your data to a standard equivalent to the protections described in this Policy. 77j7 does not transfer your payment data (bKash, Nagad, Rocket wallet identifiers) outside of Bangladesh.

13. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a complaint about how 77j7 has handled your personal data, please contact our support team at [email protected]. Please include your registered Bangladesh mobile number in all privacy-related communications so that we can locate and verify your account. We aim to resolve all privacy complaints within 30 days of receipt. If you are not satisfied with our response, you may escalate your complaint through applicable legal channels.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with this Policy shall be subject to the dispute resolution process set out in the 77j7 Terms & Conditions. By using the 77j7 platform, you acknowledge that your personal data will be processed as described in this Policy and that you agree to such processing.